Cadillac Technician Mobile App 11.0

The Cadillac Technician Mobile App is exclusive to Cadillac Technicians and personnel working in Cadillac dealerships. It is specifically designed for managing Roadside Assistance service requests directly from a smartphone.

Key information such as the vehicle's details (Year, Make, Model, and VIN), customer's name and phone number, type of service requested, and location of disablement are conveniently displayed within the app to assist technicians in delivering efficient service.

The app enables quick access to contact the customer, provides turn-by-turn directions for locating them, and allows for easy status updates on the job progress. Upon completion of a service request, a simple button press archives the job history for future reference.

It is important to note that prolonged use of GPS functionality in the background may lead to a significant reduction in battery life.